1.0    Terms and Conditions


1.1    30-Day Money Back Guarantee

We test each headset prior to shipment for proper function.  However, if you should find that your headset does not operate as anticipated, you can return the product for a full refund.

  1. Visual Blemishes will not be considered as an operational failure and the 30-day money back guarantee does not apply.
  2. Used Pilot Headsets.com, LLC will use the tracking information in order to provide the date of delivery.  If no tracking information is available at the time of inquiry, a period of 5 days will be added to the original purchase date as the “assumed delivery date”.


1.2    Warranty Information

All headsets are purchased “as is”, as such Used Pilot Headsets.com, LLC does not provide any warranties outside of the 30-day money back guarantee.  Refer to the “30 Day Money Back Guarantee” for details on defective product within 30 days of receipt.  No guarantee of manufacturer warranty is assumed by Used Pilot Headsets.com, LLC.

1.3    Waiver of Liability and Indemnification Agreement

Inasmuch as Used Pilot Headsets.com, LLC has no opportunity to supervise the manufacture, installation or maintenance of the headsets supplied by it, nor any opportunity to review prior use of the headsets, the purchaser by placing an order and accepting said merchandise from Used Pilot Headsets.com, LLC agrees that all materials purchased will be used solely at purchaser’s risk and that purchaser will indemnify and hold Used Pilot Headsets.com, LLC, its owners and employees, free and harmless from all loss, liability or damage resulting from claims brought by any reason of any alleged failure or defect of any part or parts supplied by Used Pilot Headsets.com, LLC

1.4    Shipping Charges

For shipments to the United States and Canada, the U.S. Postal Service will be used (www.usps.com).  No other shipment method is available on-line at this time.  Special requests must be made by contact over the phone.  Please see “Contact Us” for details.

Special Notes:

  1. Any brokerage fees, duties, taxes, and any other accessorial charges are the responsibility of the recipient. 
  2. All freight, duty and customs charges are the responsibility of the customer.


1.5    Credit Card Policy

All credit card orders are processed through PayPal.com and are additionally subject to their terms and conditions.  By ordering, you agree to hold Used Pilot Headsets.com, LLC harmless for any costs you incur due to over limit or insufficient funds as assessed by your credit card company or bank.

Used Pilot Headsets.com, LLC Terms and Conditions are subject to change at any time and was last modified on February 26, 2015. Used Pilot Headsets.com, LLC will occasionally update our Terms and Conditions and will post those updates here. You are responsible for revisiting this page to review the current Terms and Conditions.